Shipping policy
Shipping Policy
At Lurexo, we are committed to delivering your orders safely and as quickly as possible.
Order Processing
All orders are processed within 1–3 business days after order confirmation. Once your order is processed, it will be handed over to our shipping partner for dispatch.
Shipping Time
Estimated delivery time is 4–8 business days, depending on your location. Delivery times may vary due to unforeseen circumstances, courier delays, weather conditions, or high order volumes.
Shipping Charges
We offer Free Shipping on all eligible orders unless otherwise mentioned on the product page.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can track your shipment.
Delivery Information
Please ensure that your shipping address and phone number are accurate when placing your order. Incorrect details may cause delivery delays or failed delivery attempts.
Return to Origin (RTO)
If an order is returned to us because the customer refused delivery, was unavailable to receive the package, or provided an incorrect or incomplete address, the actual return shipping (RTO) charges will be deducted from the refund amount, if applicable.
Delayed Shipments
While we strive to deliver every order on time, delays caused by courier services or other unforeseen circumstances are beyond our control. We appreciate your patience and understanding.
Contact Us
Lurexo
Email: supportlurexo@gmail.com
Phone: +91 6287868344